وظيفة شاغرة Technical Geek Level 3 - Geeks

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  • وظيفة شاغرة Technical Geek Level 3 - Geeks





    Technical Geek Level 3 - Geeks

    Technical Geek Level 3 is a key member of the team and must possess a strong commitment to high-quality customer service and solid work ethic.
    Customer Satisfaction and implementing new technologies is the key focus for Level 3 Technical Geek. The candidate must be an experienced technologist with a proven track record of hands-on experience.
    RESPONSIBILITIES
    • Primarily responsible for customer interaction and management of client infrastructure services.
    • Assist with maintenance of customer service SLAs by providing solutions remotely or onsite.
    • Independently resolve Level 2 and Level 3 issues and serve as an escalation point for the team.
    • Management of client infrastructure hardware/software and related technologies.
    • Maintain 0 downtime at client sites, Identify & troubleshoot server, email and network issues
    • Document solutions and infrastructure



    Job Details

    Posted Date: 2018-04-22 Job Location: Dubai, United Arab Emirates Job Role: Information Technology Company Industry: Information Technology
    Preferred Candidate

    Career Level: Mid Career




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