Technician - Play Enterprises

Key Task:

1. Ensure peak operating condition of all video and redemption games including peripherals.
2. Maintain adequate stock of common spare parts.
3. Ensure cost effective repair.
4. Follow up on outstanding repair work keeping downtime to the absolute minimum.
5. Keep accurate inventory records and be accountable for spares consumption.
6. Follow up on complex repairs or failures with equipment manufacturers.
7. Ensure correct use and maintenance of technical tools.
8. Ensure correct use and maintenance of the technical workshop.
9. Ensure correct commissioning and decommissioning of new and used equipment.
10. Assist in the planning and execution of the established preventive maintenance schedule and assist in process improvement.
11. Ensure timely submission of technical reports required by Line Managers or other stakeholders if and when required.
12. Adheres to processes and procedures as prescribed in the Standard Operating Procedure Manual.
13. Carries out any other duties as and when required by the Store Manager or immediate Line Manager.

Management Tasks:

1. Responsible for parts ordering from purchase request through receiving of parts.
2. Responsible for the procurement of parts tools and equipment.
3. Responsible for sourcing and quotation of local and imported parts in conjunction with the Purchasing Department.
4. Responsible for first line communication with Store Managers.
5. Responsible for overall adherence to Company Policy and Procedure.
6. Responsible for monitoring and adjusting machine payouts in conjunction with the Store Manager.
7. Partly responsible for the planning of logistics between the site and other locations.
8. Responsible for the ultimate sign off and record keeping of scheduled maintenance.


1. Partly responsible for Technical Budget.
2. Responsible for Petty Cash issued.
3. Responsible for the overall condition and safekeeping of assets, parts, tools and equipment.
4. Responsible for downtime management and associated revenue loss (DOWNTIME IS BENCH MARKED AT NO MORE THAN 2% OF TOTAL OPERATING TIME AVAILABLE per store per month)

Job Details

Posted Date: 2018-03-18 Job Location: Al Kuwait, Kuwait Job Role: Maintenance, Repair, and Technician Company Industry: Entertainment
Preferred Candidate

Career Level: Entry Level Degree: Baccalauréat

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