تصميم العمليات التجارية Business Process Design
تصميم العمليات التجارية Business Process Design


A business process is a set of logically related business activities that combine to deliver something of value (e.g. products, goods, services or information) to a customer.

A typical high-level business process, such as “Develop market” or “Sell to customer”, describes the means by which the organisation provides value to its customers, without regard to the individual functional departments that might be involved

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