وظيفة شاغرة IT Support Engineer - Amazon

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    وظيفة شاغرة IT Support Engineer - Amazon


    IT Support Engineer - Amazon

    Your role and responsibilities:

    · A bachelor's degree,
    · Ensuring IT infrastructure and equipment runs at optimum performance, verifying that departmental Key Performance Indicators and Service Level Agreements (SLAs) are met on your site,
    · Supervising the day-to-day management of IT Technicians and Engineers, while coordinating and taking care of the availability of all IT equipment and infrastructure, while keeping continuous improvement of processes in mind,
    · Perform random site audits on technical infrastructure, ensuring consistency to the most up to date IT guidelines, as well as those for Health and Safety,
    · Liaise contractors and external suppliers; you’ll also clearly communicate any technical issues,
    · Actively undertake project management duties:
    · Provide technical support/input, for team projects across your site,
    · Keep key partners informed of project progress, while maintaining project documentation. Remain committed to and focused on internal customers, delivering outstanding service,
    · Coordinate asset and inventory management, including checks and audits, always according to Amazon’s standards and processes,
    · Interact with suppliers, request quotes and purchase equipment in accordance with policies, budgets and operational demand,
    · Represent the IT department in Fulfilment Centres site meetings and conference calls,
    · Provide mentoring and training to technicians and other engineers, whilst acting as the technical point of contact for remote support teams.
    Job Details

    Posted Date: 2018-10-10
    Job Location: Saudi Arabia
    Job Role: Engineering
    Company Industry: Information Technology

    Preferred Candidate

    Career Level: Mid Career





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